Service Development Reviews
Here is an example of how we have helped our clients with their service departments using service development reviews and our Catering Project Management expertise as PRINCE2 practioners.
Existing Services
- Maximising potential
- Driving efficiencies
- Refreshing the offer
New Services
- Options appraisal
- Design input from an operational perspective
- Implementation support
Project Management
- Mobilisation of new services
- Change management leadership
- Project lead or interface with project team
Service Development Reviews
Keeping services fresh and interesting is vital to ensure high levels of customer satisfaction, which can only be achieved through carrying out an objective appraisal. Using a third party to undertake this activity will challenge the status quo and remove any potential bias.
Our experience in this area has delivered service improvements for many of our customers whether it’s with in-house teams or working with contractors. The reasons for initiating a service review varies but generally focuses on either revitalising a tired service or creating a brand new offer.
Our support covers the following areas:
Please give us our soft services consultants a call and we will be happy to discuss your requirements.